O2 Family
O2 Family, a virtual cellular operator, needed to radically modernize its client zone web application. Their existing system was outdated and did not meet the growing demands for performance and functionality. Since customers manage their services and billing through this platform, a change was essential. The slow, complex system was frustrating customers and could lead to losing them due to poor functionality.
The client knew they wanted to modernize the platform. To determine which problems to address, we first had to thoroughly analyze the system and uncover its specific limitations.
We decided to address the following issues:
We then designed and developed a new application with modern architecture and technologies. We optimized the API for more efficient communication and chose an architecture based on containerizing individual services.
During the development process, we focused on security, performance, and user-friendliness. Our team implemented two-factor authentication and data encryption, performed thorough penetration testing, and deployed the system with minimal downtime. The new system was designed to support CI/CD processes and be easily scalable.
Our solution met and, in most cases, exceeded the client's requirements:
O2 Family client zone users can now manage their services and billing more efficiently. The system is faster and more user-friendly. The entire platform is more stable, scalable, and, above all, ready for future development. Our client can, therefore, be sure that it is providing its customers with the best possible user experience that does not hinder its development but, on the contrary, helps it grow further.
Do you need a new website or a custom web application? Do you seek innovative strategies to enhance efficiency or set your brand apart? Let’s work together to transform your business challenges into opportunities and success. Whether you're tackling a specific issue or planning for long-term growth, we're here to help you achieve your goals.
MEDIA FACTORY Group
Žerotínova 32
130 00 Prague 3 - Žižkov
